Important Update

April 10, 2020

Dear The Moments Families:

As of April 9, 2020 Governor Walz has extended his stay at home order until at least May 4th, 2020.  To that end, The Moments is continuing its no visitor policy until at least May 4, 2020.  So far we have avoided COVID 19 at The Moments and our intention is to keep this community as healthy and safe as possible. We take the care of your family members very seriously and our goal is to continue providing the best possible care to our residents.

On this Good Friday we continue to pray and hope that this COVID-19 outbreak will be contained very soon. We know how important family is and how important this week is normally having families gather for Passover Seder or Easter Brunch. Over the past two Easter’s we have always had the pleasure of having Easter at The Moments. It saddens me to say that this year we cannot have that gathering…right now.  I believe that we will all be back together again soon celebrating and enjoying each others company and family time.

As always please contact Peter with any questions or concerns. Also, please reach out to us to schedule a Facetime call (new school), Zoom or face time in the west vestibule (old school) with your loved one.

Sincerely,

Elizabeth

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The Moments Update

 
April 3, 2020
 
To Residents and Family Members,
 
I want to thank all of our families for their support and understanding during this time.
 
As we have been placed on a Stay at Home order, I suspect each of you have been adhering to this directive from Governor Walz. As a healthcare provider, we at The Moments are considered essential.  I truly believe that each of our team members have proved how essential they are. We will continue following CDC guidelines not allowing visitors at The Moments for the foreseeable future. 
 
As of now we have had no COVID 19 diagnosis at The Moments and in order to continue protecting the residents and staff we have implemented a face mask policy for all staff almost two weeks ago.
 
Though this letter is to the resident families, I want to thank all of our team members for providing their best highest quality of care to the residents, and understanding that we will show each resident the love that they cannot, right now, physically and emotionally receive from their families.
 
We understand how difficult this is for all of the family members and we hope and pray that this will be lifted soon. Until then, we will continue posting on our Facebook page so that you can see how the residents are continuing to flourish.
 
As always we are available to discuss your loved ones care and listen to any concerns you may have. Please feel free to contact us and we will schedule a time to Facetime or Zoom call with your loved one.
 
 
Regards,
 
Peter Hendrickson
The Moments
 

Update From the Moments

 
March 20, 2020
 
To Residents and Family Members,
 
We truly appreciate the support and understanding we have received from all of the family members and friends of our residents at The Moments. 
 
While we had held out hope that the no visitor policy would be short lived, it is obvious that our best course of action at The Moments is to continue this policy. We have implemented all suggested protocols from the Department of Health and continue to monitor the situation. That being said, the NO VISITOR policy will be in effect for the foreseeable future. We will be updating our Facebook page and will continue to send a weekly email. As always, please feel free to contact me with any questions.
 
We truly appreciate your understanding during these times. As before, while this policy is in place, if an immediate family members’ visits for critical or time sensitive reasons such as hospice related visits, complete medical authorizations, etc. should be allowed but they will need to use mask and gloves.
 
Regards,
 
Peter Hendrickson
The Moments

Important Update

 
March 13, 2020
 
To Residents and Family Members,
 
We truly appreciate the support and understanding we have received from all family members and friends of our residents at The Moments. As we are all aware, the COVID-19 Coronavirus has been diagnosed throughout the Twin Cities, including one case in Dakota County. 
 
At this time, we have decided to take the next step in protecting our residents from the virus’ spread as best we can.  We are asking that for at least the next seven days we not have you visit your loved ones.  This may seem to be an extreme precaution but the more we can limit their possibility of exposure, the more likely we are to keep the virus outside of The Moments.  We will be making Facetime and Skype available for virtual visits with your loved ones. 
This new policy will go into effect today, March 13, 2020 at 4:00 pm.  While this policy is in place, if an Immediate family members’ visit for critical or time sensitive reasons- such as hospice related visits, complete medical authorizations, etc. should be allowed but they will need to use mask and gloves.
 
Regards,
 
Peter Hendrickson
The Moments

Coronavirus Update

 
March 12, 2020
 
In an effort to continue our COVID-19 free status, The Moments has taken the step of cancelling all outside entertainment from entering the community and Adventure Club outings until further notice. As many of these vendors are traveling from senior community to senior community, we wanted to take an abundance of caution and eliminate the unknown. While we do not have any cases of COVID-19 in our community in order to protect our residents we ask that you help us by considering the following:
  1. Please consider not taking your loved ones out of the community for the next two weeks.
  2. Please limit visitors of your loved ones to immediate family only.
  3. If you have any symptoms of respiratory illness please do not visit the community.
  4. If you have travelled out of the country or to any of the national hot zones please do not come to the community for 14 days from return.
 
We will notify you if any residents or staff are diagnosed with COVID-19. Should you have any questions, please feel free to contact Peter Hendrickson at 952-873-1705 or peter@themoments.com
 
For additional information, please visit the CDC’s coronavirus disease information page at https://www.cdc.gov/coronavirus/2019-ncov/
 
Thank you for your continued support and for being a valuable member of our community.
 
Regards,
 
Peter Hendrickson
The Moments
 

The Moments Update

 
March 9, 2020
To Residents and Family Members:
 
We know that you may be concerned about the spread of the 2019 coronavirus and how it may impact us here at The Moments. Ensuring residents are cared for in a safe and healthy environment is our greatest concern. 
 
At this time, we don’t have any cases in our community. The Centers for Disease Control and Prevention (CDC) have recommended a variety of steps that we are implementing to help reduce the potential for the virus to enter our building. However, we need your help in battling COVID-19. Below are some examples of how you can help protect residents, as well as prevent the spread throughout the community.
 
For family members and friends, we ask that you don’t visit the community if you have any symptoms of respiratory illness. Those symptoms include: cough, fever, sore throat, runny nose, and/or shortness of breath. We understand that connecting with loved ones is incredibly important, and there are a variety of other ways you might consider connecting with them. These may include telephone, email, text, or through Skype or Facebook. Lets us know how we can help facilitate communication.
 
The Moments is following the recommendations of the CDC on prevention steps, including following strict hand-washing procedures, and in many circumstances, wearing gowns and gloves when interacting with residents who are sick. We also are following CDC recommendations as they are updated. In addition, our community is in close contact with the local and state health department and are following their guidance. We are posting signs on our entryway doors to notify visitors of the symptoms of COVID-19 with a request that visitors not enter the building if they are experiencing these symptoms.
 
We will notify you if any residents or staff are diagnosed with COVID-19. Should you have any questions, please feel free to contact myself, Peter Hendrickson at 952-873-1705 or peter@themoments.com
 
For additional information, please visit the CDC’s coronavirus disease information page at https://www.cdc.gov/coronavirus/2019-ncov/
 
Thank you for your continued support and for being a valuable member of our community.
 
With gratitude,
 
Peter Hendrickson
The Moments